Help installing and troubleshooting.

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Articles (6)

Add Zoom Add-in to Windows and Mac

Adding the Zoom add-in to Outlook.

Calendly

Instructions for signing up, updating plan, and using Calendly.

Installing and Using MicroStrategy for Office

How to request, install, and troubleshoot the missing MicroStrategy add-in.

Microsoft 365 Co-Pilot

Co-Pilot purchase information, description, and compares the free version to the purchased.

Zocks, AI Assistant - Registration, training and integrating with applications

Zocks is an AI-powered, à la carte notetaking tool for agents and staff.

Zoom Delegates, Alternative Hosts, and Recording Access

Zoom provides multiple ways to delegate meeting responsibilities, including Scheduling Privilege (Delegates) and Alternative Hosts. While both roles can manage meetings, recording access differs significantly. This article explains what each role can and cannot access, how recordings may be shared, and how to troubleshoot common recording‑access issues.