Office Phones

Zoom Phones

Quick Access Guide

Zoom Phone Reference Tutorial: Getting started with Zoom Phone

Complete the Self-service training videos.  Welcome to Zoom Phone

  • Getting Started with Zoom Phone should already have been done for you.

Call Forwarding:

  • Set Up Call Forwarding: Call forwarding can be set up via the Zoom App. Make sure to configure this to ensure calls are redirected as needed.
  • Zoom Workplace App > Click your initials (top right) > Forward Calls

Call Delegation

  • Assign Delegates: You can assign others to handle calls on your behalf. However, you must set this up yourself in the Zoom Web Portal.
  • Zoom Web Portal > Phone > Delegation & Assistant

Other Related information

Goodbye Polycom, Hello Zoom: Phone Removal Guide

polycom port diagram

  • Ethernet is the main connection and should now connect to the desktop computer, laptop, docking station.

Zoom - How to authenticate, configure plugins, and delegate setup 

Firm Phone Contact List

Headset and deskphone tracking by site