Advisor360 Household Sharing

Body

There are multiple options for advisor to share households with assistant or another advisor:

1) Share all households access:

  • PDS / ATS to request proxy access via iamstrong

2)  Share a list of households:

  • Advisor to provide list of households exported from Practice360 - Household tab
  • PDS to submit request via ServiceNow - Collaboration Services - A360 Support Self Service Request

3)  Share only a few households:

  • If both advisors are securities registered, they may request Split ID and assign access to that ID in Client360 - Administration Tab - Household Subtab - Edit Household details or Add Advisor ID(s)
  • Or advisor may send the list of households to help@charteroakfinancial.com and PDS can manually add the ID to the households for access

Details

Details

Article ID: 13381
Created
Wed 4/26/23 10:51 AM
Modified
Thu 5/18/23 4:04 PM